Refund Timelines

When will I receive my refund?

Standard Timelines

Card refunds are typically processed within 5–10 business days after cancellation is approved. Your bank or card provider may take additional time to return funds to your account.

Why Might a Refund Take Longer?

  • Bank or card provider processing times.
  • Additional security or verification checks.
  • Accommodation provider review or manual approval.
  • Complex multi-night or partial-refund cases.
  • Partial Refunds

    If only some nights qualify for a refund, only those eligible nights will be refunded according to the relevant hotel policy.

    Refund Contact

    For refund queries, email: